All the legal stuff

Terms of Service

By accessing or using this website, including placing orders or creating an account, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, then you may not access or use the website.

1. Content The content of the pages of this website is for your general information and use only. It is subject to change without notice. While we strive for accuracy, Rhea & Thea does not warrant the completeness or accuracy of the information provided on this website.

2. Intellectual Property This website and its content, including but not limited to text, graphics, logos, images, product designs, and software, are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without the express prior written consent of Rhea & Thea. The Rhea & Thea name and logo are trademarks of Rhea & Thea.

3. Account Registration and Security

  • Eligibility: Our website is intended for use by legitimate businesses and registered partners for wholesale purposes. By creating an account, you represent and warrant that you are authorized to bind the business entity for which you are acting.

  • Account Information: You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  • Account Confidentiality: You are responsible for maintaining the confidentiality of your account login information, including your password, and for all activities that occur under your account. You agree to notify Rhea & Thea immediately of any unauthorized use of your account or any other breach of security. Rhea & Thea will not be liable for any loss or damage arising from your failure to comply with this obligation.

4. Order Placement and Acceptance

  • Minimum Order Quantity (MOQ): All orders are subject to a minimum order quantity (MOQ) of three packs. A pack typically consists of one style in a size run of Small, Medium, and Large.

  • Product Availability: All products are subject to availability. While we strive to maintain accurate inventory information, product availability may change without notice.

  • Pricing: Pricing is available to registered partners only and is subject to change. Discounts may be offered for larger orders, as determined by Rhea & Thea.

  • Order Acceptance: Your order constitutes an offer to purchase our products. All orders placed through the website are subject to acceptance by Rhea & Thea. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or errors in your order. An order is not accepted until Rhea & Thea sends you a confirmation email of shipment.

5. Payment Terms

  • Payment Methods: We accept various payment methods as indicated on our website at the time of purchase.

  • Payment Due: Payment is due at the time of order placement unless otherwise agreed upon by an authorized Rhea & Thea agent.

  • Billing Information: You represent and warrant that you have the legal right to use any credit card(s) or other payment method(s) utilized in connection with any transaction.

6. Shipping and Delivery

General Shipping for Wholesale Orders: For large wholesale orders, shipping logistics can be complex, and not all possible shipping options may be available or accurately calculated at checkout. We encourage our wholesale partners to contact us directly to discuss and negotiate the most efficient and cost-effective shipping methods for your specific order needs. We are also open to working with your preferred shipping carriers or utilizing your own shipping accounts. Our goal is to ensure your order arrives safely and economically.

  • Shipping Costs: Shipping costs are the responsibility of the retailer and will be calculated and added to your order total at checkout or communicated prior to shipment based on your agreed-upon shipping method.

  • Delivery Estimates: Estimated delivery dates are provided for your convenience and are not guaranteed. Rhea & Thea is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

  • Risk of Loss: The risk of loss and title for items purchased from Rhea & Thea pass to you upon our delivery to the carrier.

7. Returns, Exchanges, and Damaged Goods

  • Defective or Damaged Items: Any claims for defective or damaged goods must be reported to Rhea & Thea within seven days of receipt of the merchandise. Please contact us at info@rheathea.com with detailed information and photographic evidence of the defect or damage.

  • Return Authorization: All returns or exchanges require prior authorization from Rhea & Thea. Unauthorized returns will not be accepted.

  • General Returns/Exchanges: Due to the wholesale nature of our business, all sales are generally final, except for defective or damaged items as outlined above. Any exceptions will be at the sole discretion of Rhea & Thea.

8. User Conduct You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You may not use this website in any way that could harm, disable, overburden, or impair the website or interfere with any other party's use of the website. Prohibited conduct includes, but is not limited to: uploading or transmitting any harmful code, spamming, attempting to gain unauthorized access to the website or its systems, or engaging in any activity that interferes with the proper working of the website.

9. Links to Third-Party Websites This website may contain links to third-party websites that are not owned or controlled by Rhea & Thea. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

10. Termination Rhea & Thea reserves the right to terminate or suspend your account and access to the website, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Privacy Policy

Rhea & Thea is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information.

1. Information We Collect We may collect personal information from you when you visit our website, register an account, place an order, or contact us. This information may include:

  • Contact Information: Your name, company name, email address, phone number.

  • Shipping Information: Shipping address.

  • Billing Information: Billing address, payment details (processed securely by third-party payment processors).

  • Account Information: Username, password.

  • Usage Data: Information about how you access and use the website, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information We use your personal information for the following purposes:

  • To fulfill your orders and process payments.

  • To communicate with you about your orders, account, and our products/services.

  • To improve our website, products, and services.

  • To provide customer support.

  • To manage our wholesale relationship with you.

  • To comply with legal obligations.

3. Disclosure of Your Information We may disclose your personal information to the following third parties:

  • Service Providers: Third-party service providers who assist us with our business operations, such as payment processors (e.g., Shopify Payments), shipping carriers (e.g., UPS, FedEx), website hosting, and analytics providers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance your Browse experience, analyze site usage, and remember your preferences. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that if you disable or refuse cookies, some parts of this site may then be inaccessible or not function properly.

6. Data Retention We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. For inquiries regarding your data rights, please contact us at info@rheathea.com.

Disclaimer

The information on this website is provided "as is" without any representations or warranties, express or implied. Rhea & Thea makes no representations or warranties in relation to the information or products on this website. While we strive to provide accurate information, we do not warrant that this website will be constantly available, or available at all; or that the information on this website is complete, true, accurate, or non-misleading.

Limitation of Liability

To the fullest extent permitted by law, Rhea & Thea, its affiliates, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Governing Law

These Terms of Service and your use of this website will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in California for the resolution of any disputes arising out of or relating to these Terms of Service or your use of the website.

Changes to this Legal Page

Rhea & Thea reserves the right to modify these Terms of Service and Privacy Policy at any time. We will notify you of any significant changes by posting the new terms on this page and updating the "Last Updated" date. We encourage you to review this page periodically for any changes. Your continued use of the website after any modifications indicates your acceptance of the revised terms.

Contact Us

If you have any questions about this legal page, our products, or services, please contact us at:

Email: info@rheathea.com