Fulfillment & Shipping

Fulfillment timelines vary depending on the nature of the products ordered:

  • In-Stock Items: Orders for items currently in stock will be processed and shipped as quickly as possible, typically within [e.g., 3-5 business days] after order acceptance and payment confirmation.

  • Pre-Order Items: Pre-order items are products that are not yet available but can be ordered in advance. Fulfillment of pre-orders will occur once the products are manufactured and received at our warehouse. Estimated delivery dates for pre-order items will be clearly indicated on the product page at the time of purchase. These dates are estimates and are subject to change due to production schedules, unforeseen delays in manufacturing, or shipping. We will do our best to keep you informed of any significant changes to pre-order timelines.

  • Combined Orders: If an order contains both in-stock and pre-order items, the entire order will typically be held and shipped together once all items, including pre-order items, become available. If you require in-stock items to be shipped immediately, please place separate orders.

General Shipping for Wholesale Orders: For large wholesale orders, shipping logistics can be complex, and not all possible shipping options may be available or accurately calculated at checkout. We encourage our wholesale partners to contact us directly to discuss and negotiate the most efficient and cost-effective shipping methods for your specific order needs. We are also open to working with your preferred shipping carriers or utilizing your own shipping accounts. Our goal is to ensure your order arrives safely and economically.

  • Shipping Costs: Shipping costs are the responsibility of the retailer and will be calculated and added to your order total at checkout or communicated prior to shipment based on your agreed-upon shipping method.

  • Delivery Estimates: Estimated delivery dates are provided for your convenience and are not guaranteed. Rhea & Thea is not responsible for delays caused by shipping carriers or events beyond our reasonable control.

  • Risk of Loss: The risk of loss and title for items purchased from Rhea & Thea pass to you upon our delivery to the carrier.